Tenant Fees

Relevant Letting Fees & Tenant Protection Information

Whether or not this is your first time as a tenant, we appreciate that committing to a rental property can be daunting so we endeavour to make this as stress free as possible.

We have no hidden charges. In addition to paying the rent, you will also be required to make the following payments permitted under the Tenancy Fees Act 2019.




HOLDING DEPOSIT – To reserve a property.

This is capped at 1 weeks rent and can be put towards the first months’ rent or Deposit.

This is refundable however it will be withheld if any relevant person withdraws from the tenancy, fails a Right-to-Rent check, provides materially significant false or misleading information, or fails to sign their tenancy agreement (and/or Deed of Guarantee) with 15 calendar days.



A Deposit, capped at no more than 5 weeks rent. This will be held with the Deposit Protection Service (DPS).




RENT – as set out within the Assured Shorthold Tenancy

Please note that the landlord has the right to charge an additional monthly rent if they accept a pet [for example, they may charge an additional £15 pcm for a dog]. This additional rent figure is chargeable at the discretion of the landlord)


  • Change of Tenancy – a payment of £50.00 if you want to amend or change the existing tenancy agreement; or require a replacement copy.
  • Late Payment Fee- payment of interest for the late payment of rent at a rate of 3% above the Bank of England base rate, payment for each date that the payment is outstanding and applicable to rent which is more than 14 days overdue.
  • Lost Key Payment – The actual cost of replacing the key(s) and or security devices. If need be, any additional costs incurred, eg should replacement locks etc be required, time taken is chargeable at £15 per hour.


Other Permitted Payments

Any other permitted payments, not included above but covered under the relevant legislation including contractual damages.


Tenant’s Responsibility  –

During the tenancy (payable to the provider), if permitted and applicable:

  • Utilities – gas, oil, electricity, water
  • Communications – landline telephone and broadband
  • Installation of cable / satellite & subsequent subscription.
  • Television Licence
  • Council Tax
  • House Contents Insurance – advisable but a tenant’s discretion.